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Hidden Fields to Trigger Followups

  • August 4, 2023
  • 1 reply
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T

Hey friends,

I’m having trouble taking a hidden variable field and use it as a trigger to send a unique follow up email to the respondent.

 

For example: hidden field variable schoolname = Jefferson High

 

If survey is complete and school name = jefferson high then send a email follow to @emailaddress that has Jefferson High’s custom thank you message and their name in the. signature of the email.  

 

I’m using escape charaters in the hidden field to generate a space so it’s actually schoolname=Jefferson%20High

 

anyone got any thoughts or experience with this? 

 

thanks 

Best answer by Liz

Hi @Todd Miechiels When setting up follow-ups, you can choose the “response with conditions” and set your condition like this: 

 

then, the follow-up will only be sent to those who have the hidden field data matching whatever you enter into the box there. 

 

 

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Liz
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  • Liz
  • Tech Community Advocate
  • 14971 replies
  • Answer
  • August 4, 2023

Hi @Todd Miechiels When setting up follow-ups, you can choose the “response with conditions” and set your condition like this: 

 

then, the follow-up will only be sent to those who have the hidden field data matching whatever you enter into the box there. 

 

 

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