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How can I refund and cancel a subscription I got just now?

  • March 24, 2022
  • 1 reply
  • 82 views
J

How can I refund and cancel a subscription I got just now? It was a mistake.

I want to give up the purchase

Best answer by Liz

Hi @Juliete The best thing to do would be to contact our support team directly here. You’ll first want to cancel your account following these steps, but for any refund requests, you’ll need to contact billing. 

    1 reply

    Liz
    Ex–Typefomer
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    • Liz
    • Tech Community Advocate
    • Answer
    • March 25, 2022

    Hi @Juliete The best thing to do would be to contact our support team directly here. You’ll first want to cancel your account following these steps, but for any refund requests, you’ll need to contact billing. 

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