Answered

It doesn't upload images on the form

  • 28 January 2022
  • 4 replies
  • 176 views
Z

Hi,

 

I’ve created a form where users have to upload and image.

When creating the form, when I click on upload an image it opens a popup to upload or drag images. So, it seems to work. But, after embed on the website when I try to upload an image it doesn’t and automatically goes to next question.

And my plan allows to upload files.

Any help will be appreciated because can’t figure out why.

Appreciate your time.

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Best answer by picsoung 31 January 2022, 22:40

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4 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @Zaesar Thanks for stopping by. Could you share the URL where you have the form embedded and/or a video of what’s happening? Thanks!

Life is a series of awkward moments separated by snacks.
Z

Here.

I don’t know if it is because it was connected with Google Sheets.

Now I’m trying to connected to Wordpress through Zapier and hope now it can work.

Maybe you have an idea why it isn’t working?

Appreciate your time.

 

Liz
Rank
Userlevel 7
Badge +5

Hi @Zaesar Thank you! Have you published the changes to your form? If you’ve added in the photos but haven't published the changes, they won’t appear on the live version. 

Life is a series of awkward moments separated by snacks.
picsoung
Rank
Userlevel 7
Badge +5

@Zaesar Looking at the form embedded on sponsorme.dev it looks like the logo question is of type “picture choice” instead of “file upload”.

If you change the type of this question and publish the form, it should be working fine 🤞

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