I’m trying to use the Lead Capture Chatbot Template. When I preview the template it does show the chatbot design. However, once I click on the “use this template” button, the design loads as a regular typeform design. Any insights on why this is happening and how I can correct it? Thanks
Chatbox in preview
But this is what loads when I choose the template
Best answer by Liz
Hi @JOEYBOY Happy Tuesday! This is the correct behavior. You’ll be able to change it to the chat format when you click in the “Share” panel, but in the builder, it will still build like a Typeform.
Hi @JOEYBOY Happy Tuesday! This is the correct behavior. You’ll be able to change it to the chat format when you click in the “Share” panel, but in the builder, it will still build like a Typeform.
