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Answered

Logo squashed / compressed

  • Sep 25, 2025 1:35 PM UTC
  • 1 reply
  • 39 views

Hey community, 

When I upload a logo into the brand theme for my typeform, it appears squashed / compressed horizontally. In the preview within the brand theme, it is displayed correctly, so it must be a code issue. 

 

I’ve already tried several workaround, different file types etc. How can I fix this?

Thanks!

Vera

Best answer by Grace

Hi ​@tenderedge sorry to hear this, the maximum size for a logo is 96x40 pixels, I’m guessing you’ve probably seen our guide to adding a logo here, I would recommend reaching out to our support team via this link if you haven’t already, so they can check why it’s appearing squashed 🙏

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1 reply

Grace
Community Team
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  • Community Advocate
  • Answer
  • Sep 25, 2025 3:59 PM UTC

Hi ​@tenderedge sorry to hear this, the maximum size for a logo is 96x40 pixels, I’m guessing you’ve probably seen our guide to adding a logo here, I would recommend reaching out to our support team via this link if you haven’t already, so they can check why it’s appearing squashed 🙏