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Meta image/Meta description update

  • January 10, 2022
  • 5 replies
  • 172 views
N

Hi! I've got a question here. In the custom link section I changed the photo, meta description and meta title - its there, I pressed publish, its there. But when I send the link, it doesn't have a pic, meta description and title - what might be wrong with that. Similar problem occured to another questionnaire, where I changed the title, but the link still has the old one (wrong). Please, can you aasist me with this matter ASAP. Thank you a lot!

Best answer by Liz

Hi @Nana Hrytsenko If you’ve already updated the meta information according to these steps here, you may need to clear the current information and update it in the Facebook debugger here. 

Let us know if you run into any issues updating the information in Facebook!

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    5 replies

    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 14884 replies
    • Answer
    • January 10, 2022

    Hi @Nana Hrytsenko If you’ve already updated the meta information according to these steps here, you may need to clear the current information and update it in the Facebook debugger here. 

    Let us know if you run into any issues updating the information in Facebook!

    Life is a series of awkward moments separated by snacks.
    john.desborough
    Gabi Amaral
    2 people like this
    • john.desborough
      john.desborough
    • Gabi Amaral
      Gabi Amaral
    N

    Thank you, Liz!

     

    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 14884 replies
    • January 12, 2022

    Not a problem, @Nana Hrytsenko ! Were you able to fix the issue? 

    Life is a series of awkward moments separated by snacks.
    Gabi Amaral
    1 person likes this
    • Gabi Amaral
      Gabi Amaral
    M
    • Madz123
    • Navigating the Land
    • 1 reply
    • June 27, 2022

    Hi All!

    I am having an Issue with Typeforms Metadata not pulling through to the links that I port on Facebook. I set it up and it used to work but stopped and I am not sure why. Can anyone help?

     

     

    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 14884 replies
    • June 28, 2022

    Hi @Madz123 I added your post here where we have the answer. 😀

    Life is a series of awkward moments separated by snacks.
    M
    1 person likes this
    • M
      Madz123

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