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Answered

Meta image/Meta description update

  • Jan 10, 2022 9:08 AM UTC
  • 5 replies
  • 252 views

Hi! I've got a question here. In the custom link section I changed the photo, meta description and meta title - its there, I pressed publish, its there. But when I send the link, it doesn't have a pic, meta description and title - what might be wrong with that. Similar problem occured to another questionnaire, where I changed the title, but the link still has the old one (wrong). Please, can you aasist me with this matter ASAP. Thank you a lot!

Best answer by Liz

Hi @Nana Hrytsenko If you’ve already updated the meta information according to these steps here, you may need to clear the current information and update it in the Facebook debugger here. 

Let us know if you run into any issues updating the information in Facebook!

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      5 replies

      Liz
      Ex–Typefomer
      Forum|alt.badge.img+5
      • Liz
      • Tech Community Advocate
      • Answer
      • Jan 10, 2022 3:39 PM UTC

      Hi @Nana Hrytsenko If you’ve already updated the meta information according to these steps here, you may need to clear the current information and update it in the Facebook debugger here. 

      Let us know if you run into any issues updating the information in Facebook!

      Life is a series of awkward moments separated by snacks.

        Thank you, Liz!

         

        Liz
        Ex–Typefomer
        Forum|alt.badge.img+5
        • Liz
        • Tech Community Advocate
        • Jan 12, 2022 6:46 PM UTC

        Not a problem, @Nana Hrytsenko ! Were you able to fix the issue? 

        Life is a series of awkward moments separated by snacks.
          • Madz123
          • Navigating the Land
          • Jun 27, 2022 4:25 PM UTC

          Hi All!

          I am having an Issue with Typeforms Metadata not pulling through to the links that I port on Facebook. I set it up and it used to work but stopped and I am not sure why. Can anyone help?

           

           

          Liz
          Ex–Typefomer
          Forum|alt.badge.img+5
          • Liz
          • Tech Community Advocate
          • Jun 28, 2022 3:33 PM UTC

          Hi @Madz123 I added your post here where we have the answer. 😀

          Life is a series of awkward moments separated by snacks.

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