Question

New Builder option has disappeared

  • 28 April 2021
  • 2 replies
  • 42 views

I’ve been using the New Builder recently and much prefer over the Classic Builder…

 

However, I can no longer see an option to build in the New version and the default is Classic again.

 

The only way I can use New Builder is to duplicate an older New Build survey and then amend - which isn’t perfect as my surveys are always so different.

 

Have I missed something? Can someone help me resolve, please?

 

Any help much appreciated. :thumbsup:


2 replies

Userlevel 7
Badge +5

Hi @Gromotion thanks for stopping by! This is strange - you shouldn’t have lost new builder access if you had it already. Would you mind sending a screenshot of your workspace? 

Userlevel 7
Badge +5

Hi @Gromotion Were you able to access the new builder? 

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