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Question

notifications are not working

  • February 23, 2026
  • 3 replies
  • 35 views

Hi everyone,

For about a week now, some of my clients have stopped receiving notification emails from their Typeforms.

I contacted support and was told this is a known issue that’s currently being worked on. However, I haven’t received any further updates and haven’t been able to get a response via chat.

Since I manage multiple client accounts, I’m concerned this might be affecting more forms than we’re currently aware of.

Is anyone else experiencing issues with notification emails not being delivered?
And if so, have you found a temporary workaround?

Thanks in advance!

3 replies

Grace
Community Team
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  • Community Advocate
  • February 24, 2026

Hey ​@stefmartens thanks for flagging this, let me know if you want me to ask the support team for an update 🙏


  • Author
  • Explorer
  • February 24, 2026

Hi Grace, would be very nice, but I don’t get any response from them (unfortunately)...


Grace
Community Team
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  • Community Advocate
  • February 24, 2026

Hey ​@stefmartens just spoke with the team, sounds like our engineers are working on a fix and we’re hoping for a resolution this week 🙏

The support team are going to drop you an email with an update!