Skip to main content
Answer

NPS score naming

  • July 18, 2023
  • 3 replies
  • 190 views
A

Hello, 

I want to change the wording which is associated to the 0-10 scale. 

Is it possible to do it ? 

 

 

Best answer by Liz

Hi @AuroreWing Our NPS element isn’t editable, but I would suggest using the opinion block instead, which does allow customization. 

    3 replies

    Liz
    Ex–Typefomer
    Forum|alt.badge.img+5
    • Liz
    • Tech Community Advocate
    • July 18, 2023

    Hi @AuroreWing Thanks for stopping by! I’m afraid we don’t have this feature available in the NPS block, but I can share this feedback with the product team. 

    Life is a series of awkward moments separated by snacks.
    A
    • AuroreWing
    • Author
    • Explorer
    • July 18, 2023

    Hi liz,

    Thank you for your answer.

    It is possible instead of “not likely at all” and “extremely likely”  to replace by smiley ? 

     

    Thank you 

    Liz
    Ex–Typefomer
    Forum|alt.badge.img+5
    • Liz
    • Tech Community Advocate
    • Answer
    • July 19, 2023

    Hi @AuroreWing Our NPS element isn’t editable, but I would suggest using the opinion block instead, which does allow customization. 

    Life is a series of awkward moments separated by snacks.

    Still need help?

    Don't be shy and ask the community.

    Ask your question here!
    Community T&Cs Accessibility statement