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Answered

PIcture loading sideways

  • Sep 8, 2021 1:30 PM UTC
  • 7 replies
  • 115 views

I have pictures stored on my laptop that when I drag to create a picture survey, it loads some pictures upright and some sideways?  I don’t see an edit feature to correct this.

Best answer by Liz

Hi @Randy OH! I see. When you upload the photo, right afterwards you should see an option to adjust the photo settings (similar in my video). The downside is that these settings don’t appear again after you upload the image, so you would want to remove the image and then immediately adjust the rotation. 

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7 replies

Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Sep 8, 2021 6:14 PM UTC

Hi @Randy That is definitely strange! Usually the photo will upload just as it is saved in the file, but if all else fails, you can rotate the image in the builder like so: 

Let me know if you can’t find this setting. 


  • Author
  • Explorer
  • Sep 8, 2021 6:24 PM UTC

No, it’s in the picture question, and I can’t find that setting to rotate.

 

 


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Answer
  • Sep 8, 2021 8:20 PM UTC

Hi @Randy OH! I see. When you upload the photo, right afterwards you should see an option to adjust the photo settings (similar in my video). The downside is that these settings don’t appear again after you upload the image, so you would want to remove the image and then immediately adjust the rotation. 


  • Author
  • Explorer
  • Sep 8, 2021 9:22 PM UTC

I see.  Thank you


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Sep 8, 2021 9:40 PM UTC

Not a problem, @Randy ! Were you able to get the image rotated?


  • Author
  • Explorer
  • Sep 8, 2021 9:55 PM UTC

Well, not really, but I did reload them and they all came out straight this time.

 

Thank you,

RAndy


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Sep 9, 2021 9:45 PM UTC

Ah, glad to hear that worked, @Randy ! Let me know if I can help with anything else. :grinning: