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PIcture loading sideways

  • September 8, 2021
  • 7 replies
  • 52 views
R

I have pictures stored on my laptop that when I drag to create a picture survey, it loads some pictures upright and some sideways?  I don’t see an edit feature to correct this.

Best answer by Liz

Hi @Randy OH! I see. When you upload the photo, right afterwards you should see an option to adjust the photo settings (similar in my video). The downside is that these settings don’t appear again after you upload the image, so you would want to remove the image and then immediately adjust the rotation. 

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    7 replies

    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 14987 replies
    • September 8, 2021

    Hi @Randy That is definitely strange! Usually the photo will upload just as it is saved in the file, but if all else fails, you can rotate the image in the builder like so: 

    Let me know if you can’t find this setting. 

    Life is a series of awkward moments separated by snacks.
    R
    • Randy
    • Author
    • Explorer
    • 3 replies
    • September 8, 2021

    No, it’s in the picture question, and I can’t find that setting to rotate.

     

     

    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 14987 replies
    • Answer
    • September 8, 2021

    Hi @Randy OH! I see. When you upload the photo, right afterwards you should see an option to adjust the photo settings (similar in my video). The downside is that these settings don’t appear again after you upload the image, so you would want to remove the image and then immediately adjust the rotation. 

    Life is a series of awkward moments separated by snacks.
    john.desborough
    1 person likes this
    • john.desborough
      john.desborough
    R
    • Randy
    • Author
    • Explorer
    • 3 replies
    • September 8, 2021

    I see.  Thank you

    john.desborough
    1 person likes this
    • john.desborough
      john.desborough
    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 14987 replies
    • September 8, 2021

    Not a problem, @Randy ! Were you able to get the image rotated?

    Life is a series of awkward moments separated by snacks.
    john.desborough
    1 person likes this
    • john.desborough
      john.desborough
    R
    • Randy
    • Author
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    • 3 replies
    • September 8, 2021

    Well, not really, but I did reload them and they all came out straight this time.

     

    Thank you,

    RAndy

    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 14987 replies
    • September 9, 2021

    Ah, glad to hear that worked, @Randy ! Let me know if I can help with anything else. :grinning:

    Life is a series of awkward moments separated by snacks.

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