Answered

Problems with reply-to

  • 18 April 2024
  • 3 replies
  • 18 views

Seems sometimes the system sends the email with reply-to email that is our registration email to Typeform instead of the email that is setup in the registration form. Is there any chance to find out if there is a bug?

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Best answer by Liz 19 April 2024, 16:41

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Userlevel 7
Badge +5

Hi @Aj Ty v IT Thanks for stopping by the community! Do you mind sharing a screenshot of how you have your follow-ups setup? Thanks!

Yes, sure, here it is.

 

Userlevel 7
Badge +5

Ok thank you, @Aj Ty v IT ! It does look like it’s set up correctly. It might be worth having our support team take a closer look into this by reaching out to them here. They’ll be able to log into your account to check further into the issue.  

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