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Problems with reply-to

  • April 18, 2024
  • 3 replies
  • 29 views
A

Seems sometimes the system sends the email with reply-to email that is our registration email to Typeform instead of the email that is setup in the registration form. Is there any chance to find out if there is a bug?

Best answer by Liz

Ok thank you, @Aj Ty v IT ! It does look like it’s set up correctly. It might be worth having our support team take a closer look into this by reaching out to them here. They’ll be able to log into your account to check further into the issue.  

    3 replies

    Liz
    Ex–Typefomer
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    • Liz
    • Tech Community Advocate
    • April 18, 2024

    Hi @Aj Ty v IT Thanks for stopping by the community! Do you mind sharing a screenshot of how you have your follow-ups setup? Thanks!

    Life is a series of awkward moments separated by snacks.
    A
    • Aj Ty v IT
    • Author
    • Explorer
    • April 18, 2024

    Yes, sure, here it is.

     

    Liz
    Ex–Typefomer
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    • Liz
    • Tech Community Advocate
    • Answer
    • April 19, 2024

    Ok thank you, @Aj Ty v IT ! It does look like it’s set up correctly. It might be worth having our support team take a closer look into this by reaching out to them here. They’ll be able to log into your account to check further into the issue.  

    Life is a series of awkward moments separated by snacks.

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