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Question Group : Reset the answers

  • May 18, 2022
  • 2 replies
  • 83 views

hi, 

 

So , i created a question group .

At the end of that i added a More : Yes/No.  And if the ansewer was Yes, i sent the user back the Question 1 of the question group. This works, however, lets say the user answers Yes, and goes back to the questions, the previews answers are already there, can the questions be reset ?

Best answer by Liz

Hi @SandeepS Thanks for stopping by! If the respondent moves backwards in the form and re-enters a new answer, this will be the answer that is submitted. The previous answer will not be there. 

Instead, it’s better to add the question to the form as many times as you think the respondent will need to answer it. You can then use logic jumps like this to show the question as many times as it applies. 

2 replies

  • Author
  • Explorer
  • May 18, 2022

I am trying to build a survey, which has the following flow

 

1.  Quesiton
2.   Answer
 

More : Yes/No : If its Yes, then go back to 1 

All this works, but, when the survey is saved , it only has one of the multiple answers submitted . Am I doing something wrong, or, does it only support one answer ?

 


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Answer
  • May 18, 2022

Hi @SandeepS Thanks for stopping by! If the respondent moves backwards in the form and re-enters a new answer, this will be the answer that is submitted. The previous answer will not be there. 

Instead, it’s better to add the question to the form as many times as you think the respondent will need to answer it. You can then use logic jumps like this to show the question as many times as it applies.