Removing the "Ok" or "Next" button

Hi @KMU Media thanks for asking! This is a great question. We haven’t had a setting like this in either the classic or new builder, but if you want to hide questions until the previous have been answered, you can use the following logic jump setup to prevent questions from appearing (and thus hiding the buttons until they enter their response). Would that help? 

Hello Liz Thank you for your reply,
so when I click on the "question settings" in the classic version.Then I have the option to click on Required and my button disappears on the page.
As soon as someone writes something in, the butto appears. 

Hi @KMU Media Ah, if you’re looking for the required setting in the new builder, you can find it as shown below: 

Yes, thank you, but when you do this with the classic version, the OK button disappears. does this not work with the new version? 

Thank you !

Hi @KMU Media We don’t have a guaranteed way to have the ‘ok’ button disappear either in the new builder or the old builder, but I’d suggest giving this a try, especially if you want to be sure that the respondent answers the question. 

Hello dear typeform users,

I do have a question for you : the “next” / “Ok” button just disappeared from all my typeforms, resulting in a very poor UX for the very specific use i have from typeform.

Do you know how if it’s possible to parameter typeform to have this “next”/”Ok” button again ?

Thanks a lot in advance,

Amaury

Hi @Brousse Springsteen Thanks for stopping by! I’ve responded to your post on this. :) 

I notice there is an “OK” button on these type of questions, but as soon as a number on my 1-10 scale is selected, it jumps to the next question. 

Basically, the OK button is irrelevant. I’d really like it to work so if respondent wants to make a change they can do so.  

So, is there a way to do that?  ie., pick a number than hit OK?  

If not, why does typeform bother with putting up an OK button?

Thanks for any clarity you can offer.

Hi @Craig Carr Thanks for stopping by the community! I added your post here where we have the answer. 😀

Thanks, but making the question required is not quite what I was looking for as I have done that already.

What I want is that when a number is selected on this type of question that the person ALSO has to tap the OK button before jumping to the next question.  This gives them a moment to change their minds.

Why even have an OK button if it doesn’t do anything? 

If I am misreading or not fully understanding these posts, please let me know. 

Thanks

Hi @Craig Carr Our product team tested this last year and found that the questions that had the ‘ok’ button and were required had higher rates of completion than those that had the question required but didn’t have the ‘ok’ button. 

Hopefully that helps clarify!

It doesn’t really - the OK button is absolutely useless if the question moves on as soon as the user has made their selection. This is the case even for required questions, I just tested it, the question moves on instantaneously, as soon as the user has made their choice. I’m with Craig here, I want my user to be able to select their answer - say in a multiple choice set up - have a moment to change their mind if needed, then click OK to move on. As it is currently, the OK button is, quite literally, pointless.

In editing mode, the OK button is not visible. But as soon as I publish my form, it appears, rather erratically. With multiple choice fields set to required it makes absolutely no sense and is even misleading. 

This is definitely a serious misconception that is keeping me from buying a Pro plan or use typeform at all. 

Hi @BensonH thanks for stopping by and sharing your experience. I’ll share this feedback with the product team to help provide a bit clearer of an explanation as to why the ‘ok’ button is rather awkward. 

Hello,
One month ago BensonH (see below) posed the same PROBLEM with the OK button that users have been asking about for TWO YEARS. 

I just signed on for the PLUS plan.  If this problem has not been solved for two years even with the new version, it’s appearing to me that fixing problems for users is not a priority or even on Typeform’s corporate radar.

Do you see this problem with the OK button being fixed within the next month? I don’t want a workaround. I want the problem fixed. If this glitch is not going to be repaired within the next 30 days, I will find another platform that is focused on USER success not simply corporate success.

Thank you.  
PS I understand that you’re the messenger and have no control/power over corporate focus. I’m hoping they support their employees better than they are supporting users. 

BensonH

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In editing mode, the OK button is not visible. But as soon as I publish my form, it appears, rather erratically. With multiple choice fields set to required it makes absolutely no sense and is even misleading. 

This is definitely a serious misconception that is keeping me from buying a Pro plan or use typeform at all. 

Hi @KaliMa Thanks for stopping by the community and sharing your feedback. I understand it’s frustrating not to have this feature implemented. At the moment, our product team is working on partial responses and captcha, two features which are highly requested and require quite a bit of work. Because of this, removing the ok button is not on the roadmap in the near future. 

I totally get that this may mean you need to find a different service that’s more fitting towards what you’re looking to build, but if you do decide to hang around Typeform, I’ll be happy to answer any questions you have!

Appreciate the honesty, Liz

@KaliMa I try my best! 😅 If you do think of any other questions or have any other feedback, feel free to send it our way. 

I don’t understand why there is an OK Button, if when the user selects an answer, it already skips to the next question…
 

What is the point of the OK button?  (the user will never click on it)

In product teams, there are squads for new features and squads for bugs and low hanging fruits. I honestly think this request is not really a new feature

As a result of the OK button, I have no other choice but to use Jotform. Your product team’s research that an OK button shows better completion rates is subject to the clients that build forms. In such a case as a quiz whereby answers are based on logic, an OK button distracts users and allows them to move on without answering. In the case of a quiz, it does me no good to use your product team’s research theory that having an OK button will lead to more completed results. Tell your product team that it’s not Typeform’s responsibility to decide what makes a user complete a form; after all, the users that complete these forms aren’t Typeform clients-- I am Typeform’s client and I am trying to build a form for my users-- not yours. 

I agree with that 100%. We want to implement Typeform in our big company of 750 employees but the OK button is a problem for us. Also I want to add to @Liz that what we observed is that sometimes people click too fast and skip the next questions by accident.

For instance when there is Yes / No answer. They select “YES” and while they are heading to click “OK” the page moves to the next question and they accidentaly hit “OK” for the next question that they left unintentionally blank. This is really big issue that criples the entire survey. Please, add the “hide button” functionality or disable the “automove to the next question” when the user clicks on answer!

Thanks a lot!

Has this been fixed? I have a form that show yes and no answer but with an ok button. Makes no sense to have 3 buttons. I want to pay again for typeform but can't use it like this?

Hi ​@Caio thanks for dropping by with your question. The OK button still appears on Yes/No questions (unless it’s the final question in the form, in which case it will display a “Submit” button). I’ll follow up with our product team about this request and let you know as and when we hear something...

Amazing this has not been fixed after 4 years. The problem is not complex. The OK button is redundant if the form automatically moves to the next page after a response is clicked. It makes the form look amateurish and thus reflects poorly on the Typeform customers using it with clients. We just signed up with Typeform to create a small questionnaire. We planned to use the platform to build a larger 60 question assessment. We are now rethinking the platform based on this obvious glitch.