Some respondents can’t upload their picture file.
Answered
Respondents can't upload picture
Best answer by Liz
Thank you! I tested the form, and I was able to submit a file in the file upload,
Are there certain devices/browsers you’re seeing the issue on? Or what happens when they try to upload a file when it doesn’t let them?
+5Hi 
Do you mind sharing the typeform URL? Also, can you please share a screencast highlighting the issue? We'll be happy to look into this! =)
Smile – sunshine is good for your teeth.
1 person likes this
Hi Liz!
Yes, there are times when users are experiencing this issue. Please see the typeform link
+5Thank you! I tested the form, and I was able to submit a file in the file upload,
Are there certain devices/browsers you’re seeing the issue on? Or what happens when they try to upload a file when it doesn’t let them?
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.