Answered

Setting up Calendly does not work because of broken dropdown in Typeform

  • 16 November 2021
  • 2 replies
  • 400 views

I am trying to set up a Calendly appointment in my survey. When I click on it I get to the 3 step process. I have conected my account in step 1. But at step 2 “Select event type” the dropdown does not open to select an event type. Which means I can’t get further to the next step. 
I have a MacBook Pro, using Chrome browser (cookies allowed) and tried it also in Safari - same issue.
Any idea why or who can help me?

 

icon

Best answer by Patric 17 November 2021, 15:18

View original

2 replies

Userlevel 7
Badge +6

@Patric - i would suggest opening a ticket with the Help desk at this link to get them working on solving the issue for you. 

Problem solved! 
The issue was that you need to have active events in Calendly in order for the events to show up in Typeform. We had events but it turned out they were “turned off” in the Calendly account and therefore not active. So if you have the same issue: Check your events in your Calendly account ;)  

Reply