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Answered

Submit button does not appear at the end

  • Jun 15, 2022 12:58 PM UTC
  • 3 replies
  • 417 views

I have 4 different surveys that are very similar but somewhat customized to 4 different respondent groups. For 2 of them, at the last question the “submit” button appears. For 2, the submit button is missing (checked on multiple devices).

The question is not set to be required. If I try to skip it (scroll down) the submit button appears suddenly. How could I have the submit button available at all time?

thanks

Best answer by Liz

Hi @BelaK Ah, I’m sorry, I was looking at your questions backwards! I’m afraid it’s not possible to force the ‘ok’ button to appear all the time. If the question isn’t required, it will allow the respondent to pass through the questions without giving an answer/clicking the ‘ok’ button. 

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      3 replies

      Liz
      Ex–Typefomer
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      • Liz
      • Tech Community Advocate
      • Jun 15, 2022 4:21 PM UTC

      Hi @BelaK Happy Wednesday! The respondent must click the submit button in order to send their responses to you, so it is always required on the form to capture the responses. Though, if the question isn’t required, you will then need to scroll to see the submit button (as this is normal behavior). 

      Life is a series of awkward moments separated by snacks.
        • BelaK
        • Author
        • Explorer
        • Jun 16, 2022 10:32 AM UTC

        Hi @Liz, thanks for your reply. What you describe is what I expected. I have 4 surveys that are almost identical, and the question that I am asking about is not required in any of them. Yet, in two cases, the submit button does not appear, while in two others it does. I want it to appear in all 4 cases.

          Liz
          Ex–Typefomer
          Forum|alt.badge.img+5
          • Liz
          • Tech Community Advocate
          • Answer
          • Jun 17, 2022 4:16 PM UTC

          Hi @BelaK Ah, I’m sorry, I was looking at your questions backwards! I’m afraid it’s not possible to force the ‘ok’ button to appear all the time. If the question isn’t required, it will allow the respondent to pass through the questions without giving an answer/clicking the ‘ok’ button. 

          Life is a series of awkward moments separated by snacks.

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