Hi everyone,
I’m having a very urgent problem with Typeform logic rules.
I've created a Typeform to get my customer's order forms. The relevant three variables for my problem are: @link, @ment, @aaa
When an order goes through, @link is replaced with a payment link that corresponds to the order amount. Then when the payment method is by card, @ment is replaced with "please click on the payment link to finish your transaction".
When the payment method is by bank account, @link is replaced with our bank account number, and the @ment is replaced with "please transfer money to the account number".
So far, so good.
The problem occurs when I'm dealing with orders that exceed 6 people. An earlier question asks how many people the order is for, and if it is over 6, the user is prompted to enter the specific number in the "other: over 6" option. Because I haven't created payment links for orders with over 6 people, I want the final page of summary to say "$__ per person" and then send the exact amount later by text message.
I've set the variable @aaa to equal "per person" when the number of people is over 6.
So whatever the order amount and payment method are, if @aaa equals "per person", I want the @link to be replaced with "we'll get back to you with the order amount within 2 business days" and @ment with "you've selected the 'over 6' option. I've set the logic for each variable in that scenario, but this isn't happening. Instead, I'm getting the @link and @ment that correspond to the payment method. I've played around with the order - putting @aaa logic rules both before and after the payment method rules, putting the @aaa rules under the question of number of people, etc. - but the result is the same.
Why are the @aaa rules not in effect? Any help will be greatly appreciated. I'm sorry the question is so complicated and convoluted :(
Thank you in advance!
P.S. The Typeform is in Korean so I thought it’d be useless to include screenshots.
