Why can't I delete a Multi-question page in my form? | Community
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Question

Why can't I delete a Multi-question page in my form?


I keep getting this message:

 

"Are you sure you want to delete this question?"

 

When I click "Yes, delete it," nothing happens, and the text box doesn’t disappear.

 

Any help would be appreciated!

9 replies

Liz
Community Team
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  • Tech Community Advocate
  • 15008 replies
  • October 7, 2024

Hi @araupontones Do you mind sending a video of the issue? That’ll help me ask our product team about this!


reversebus
  • Navigating the Land
  • 3 replies
  • October 8, 2024

I am having the same problem.  I cannot delete a Question Group or Multi Question Page.  The dialog box does not disappear after the “Yes, delete it” button is clicked.

 

 


  • Explorer
  • 5 replies
  • October 8, 2024

Same problem here!


Emma Burt
Forum|alt.badge.img+1
  • Socializer
  • 24 replies
  • October 8, 2024

Have you tried reloading the page after clicking the ‘Yes Delete it’ button? @araupontones  @reversebus  @josephjschu 


  • Explorer
  • 5 replies
  • October 8, 2024

Yes, but unfortunately this still does not work.


  • Author
  • Explorer
  • 2 replies
  • October 8, 2024

@Liz sure, see the video below:

https://vimeo.com/1017432209?share=copy

 


  • Author
  • Explorer
  • 2 replies
  • October 8, 2024
Emma Burt wrote:

Have you tried reloading the page after clicking the ‘Yes Delete it’ button? @araupontones  @reversebus  @josephjschu 

Yes, several times. But the problem persits


reversebus
  • Navigating the Land
  • 3 replies
  • October 8, 2024

@Emma Burt yes, and have tried different browsers.  The issue still persists. 


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 15008 replies
  • October 10, 2024

Hi @araupontones Thank you for sending that over! Have you already collected responses on this question? If so, that may be the issue. Our developers noticed a bug that, if responses were already collected, the builder wouldn’t allow you to remove the multi-questions. I do believe they are working on a fix for this. 


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