Answered

Bug in deletion of responses

  • 12 April 2023
  • 4 replies
  • 40 views
R
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I can successfully delete the first response when I try to do so, but deleting the second one causes an error message; I must reload the page to continue deleting responses. Please offer assistance as I've tried Chrome, Firefox, and Safari with no improvement.

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Best answer by Grace.H 13 September 2023, 15:49

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4 replies

Grace
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Userlevel 7
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Hey @RenataChang thanks for flagging this! 🐞

It’s definitely a bug, and our team are looking into it. We have had reports that if you refresh the page after you try to delete it will show as deleted - just wondering if that’s the same for you?

If cauliflower can become pizza, you my friend can do anything
R
Userlevel 1
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Hi @Grace, I just discovered when the error message pops up, the response is actually deleted, don’t have to refresh. I apologize for providing you with inaccurate information earlier.

Grace
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Userlevel 7
Badge +5

No worries at all @RenataChang it was good to get your input and the screen share was helpful too. Hopefully the team will get to the bottom of this and the error will disappear! I’ll keep you posted here.

If cauliflower can become pizza, you my friend can do anything
Grace.H
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Userlevel 5
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Hey @RenataChang!👋 We’re pleased to share that this issue has been fixed. Thanks again for reporting it to us.

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