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Question

Can't switch cameras or mic

  • January 29, 2024
  • 2 replies
  • 51 views
Jesse509

I’m unable to change from my Macbooks default camera and mic to the external ones connected. 
They show up in the menu but nothing happens when I click them. 
Things I’ve tried:

  • Cleared cache and cookies
  • Tried a different browser (had the same issue)
  • Check Loom and Zoom; both were able to switch to the external cam and mic

    Any help would be awesome!
Grace

2 replies

Liz
Ex–Typefomer
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  • Liz
  • Tech Community Advocate
  • January 30, 2024

Hi @Jesse509 What browser are you on? Additionally, are you answering a VideoAsk or recording the videos for one? Thanks in advance!

Life is a series of awkward moments separated by snacks.
Grace
Community Team
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  • Grace
  • Community Advocate
  • February 5, 2024

Hey @Jesse509 how’s it going? I’m a bit late to the party here, but I believe this was a bug which has now been fixed so hopefully you’re able to switch cameras now - let us know if you’re still having issues though! 🙏

If cauliflower can become pizza, you my friend can do anything

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