Can't switch cameras or mic | Community
Skip to main content
Question

Can't switch cameras or mic

Jesse509

I’m unable to change from my Macbooks default camera and mic to the external ones connected. 
They show up in the menu but nothing happens when I click them. 
Things I’ve tried:

  • Cleared cache and cookies
  • Tried a different browser (had the same issue)
  • Check Loom and Zoom; both were able to switch to the external cam and mic

    Any help would be awesome!

Liz
Community Team
Forum|alt.badge.img+5
  • Liz
  • Tech Community Advocate
  • January 30, 2024

Hi @Jesse509 What browser are you on? Additionally, are you answering a VideoAsk or recording the videos for one? Thanks in advance!

Life is a series of awkward moments separated by snacks.
Grace
Community Team
Forum|alt.badge.img+5
  • Grace
  • Community Advocate
  • February 5, 2024

Hey @Jesse509 how’s it going? I’m a bit late to the party here, but I believe this was a bug which has now been fixed so hopefully you’re able to switch cameras now - let us know if you’re still having issues though! 🙏

If cauliflower can become pizza, you my friend can do anything

Reply


Still need help?

Don't be shy and ask the community.

Ask your question here!
Community T&Cs