Contact details not collected

  • 6 October 2023
  • 1 reply

I am using VideoAsk for customer onboarding. I am using hidden fields to identify my customers before they start the VideoAsk. At one point I want to ask them to refer another member of their organization by submitting the contact form. Where is this information stored? I cant find this filled contact form anywhere…


Best answer by Grace 6 October 2023, 13:50

View original

1 reply

Userlevel 7
Badge +5

Hi @Nikola Velickovic this sounds really interesting! 

It’s only possible to collect one set of contact details via the contact form so if you already have variables set up the contact form will auto-fill with the contact information you’ve given. 

You could use the open-ended answer type with the text option toggled on and ask people to write the referral details there as a work around.

Let me know if that would work or if you have any follow up questions! 😊