Skip to main content
Answered

How do I change the "reply" button to the multiple choice?


Alex Zozulia

It must be an easy fix, but apparently, I cannot find the correct way of doing it :D

So the question is how do I remove this “Reply” button and get the multiple choice to show after it?

thanks in advance for your help! 

Best answer by andrew_videoask

Hi @Alex Zozulia, thanks for sharing your question here 🙂

You’ll see this single reply button, rather than the multiple-choice or open-ended answer choices, if VideoAsk can’t access the SSL certificate or camera/microphone permissions of your website.

Is the webpage where you’re embedding the videoask SSL-secured? 

View original

7 replies

andrew_videoask
Typeform
Forum|alt.badge.img+5

Hi @Alex Zozulia, thanks for sharing your question here 🙂

You’ll see this single reply button, rather than the multiple-choice or open-ended answer choices, if VideoAsk can’t access the SSL certificate or camera/microphone permissions of your website.

Is the webpage where you’re embedding the videoask SSL-secured? 


Alex Zozulia

Yes, it seems to be SSL-secured, can it be related to the fact that the website is build on Wix?

 


andrew_videoask
Typeform
Forum|alt.badge.img+5

Ah yes, @Alex Zozulia!

Here’s a step-by-step guide for how to embed your videoask on a Wix site.

Hope that helps!


Grace
Community Team
Forum|alt.badge.img+5
  • Community Advocate
  • 2535 replies
  • March 8, 2023

Hey @Alex Zozulia 

Let us know if you were able to get your embed working on Wix! 


levent veli
Forum|alt.badge.img+1
  • Explorer
  • 10 replies
  • March 19, 2023

Hey @Grace and @andrew_videoask 

I also have this problem. I use Editor X. I also added the additional code to the settings channel. But, it seems that it does not work. 


levent veli
Forum|alt.badge.img+1
  • Explorer
  • 10 replies
  • March 19, 2023

Hey again, I solved the issue, it is slightly different in Editor X. When you click on ‘add custom code’, the body-end radio button does not appear. What I did was manually click on the ‘Body-End’ section, then added the code there.


Grace
Community Team
Forum|alt.badge.img+5
  • Community Advocate
  • 2535 replies
  • March 20, 2023

ooh good to know @levent veli thanks for sharing what you discovered! 🙌


Reply