Hi
in my videoASK i will need to ask a question for which i woudl want to allow the user about 8 min to provide a response - using the template, i can not set the response time to over 3 minutes , can i ovveride this via API or another method?
Best answer by Grace
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+5
Hey
The only way around the time limit is to upload a video instead of recording the response via videoask. There isn’t a limit on the length of an uploaded video, only the file size.
We have a Help Center article here about how to control the length of video and audio responses that you might want to check out to learn more.
Hope that helps!
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