Increase the number of seconds allowed per answer | Community
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Increase the number of seconds allowed per answer

  • February 24, 2024
  • 1 reply
  • 24 views

Rani Bender

Hi

 

I would like to allow over 300 sec for some of my questions (450 sec as max ) how can i change the default limitation of 300 sec?

Best answer by Grace

Hi @Rani Bender happy Monday! ðŸ˜Š

The maximum time for answers is 300 seconds if the respondent is recording their answer via VideoAsk. The only workaround we have is that you can upload a video file that’s longer (as long as it’s no more than 500MB) but I think that might be a blocker for some people answering your videoask. 

I can add it as a feature request and let you know if anything changes with recording lengths. 

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Grace
Community Team
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  • Community Advocate
  • February 26, 2024

Hi @Rani Bender happy Monday! ðŸ˜Š

The maximum time for answers is 300 seconds if the respondent is recording their answer via VideoAsk. The only workaround we have is that you can upload a video file that’s longer (as long as it’s no more than 500MB) but I think that might be a blocker for some people answering your videoask. 

I can add it as a feature request and let you know if anything changes with recording lengths. 


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