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Answered

Redirection problem


Célian

Hello,

I can't redirect my website ( https://www.1600.agency/ ) when the user journey is finished on Videoask.

 

 

Best answer by Grace

Hi @Célian just to confirm, you’re wanting to redirect at the end of your videoask to your website? 

Are you getting any error message when you try to redirect? Sometimes it could be to do with the format of the URL for example. 

Feel free to share a screen shot here of what you see when you add it in!

 

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2 replies

Grace
Community Team
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  • Community Advocate
  • 2538 replies
  • Answer
  • January 16, 2023

Hi @Célian just to confirm, you’re wanting to redirect at the end of your videoask to your website? 

Are you getting any error message when you try to redirect? Sometimes it could be to do with the format of the URL for example. 

Feel free to share a screen shot here of what you see when you add it in!

 


Liz
Community Team
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  • Tech Community Advocate
  • 14583 replies
  • January 20, 2023

Hi @Célian Are you still having troubles with the redirection? Let us know if you still need help!