Answered

Updates, new messages and more alerts

  • 23 November 2020
  • 8 replies
  • 227 views

Userlevel 3
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Hi all! 

One thing I miss in the community are the alerts of replys, new mesagges… It is very useful the emails with this kind of notifications, but once you are in the community, you have to enter to your profile to see if you have new messages. May be it could help to have any visual alerts related to the profile picture that appears in the header. I hope I made my self clear :sweat_smile:

 

Thanks!!!

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Best answer by Gabriel 23 November 2020, 16:17

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8 replies

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Hi all! 

One thing I miss in the community are the alerts of replys, new mesagges… It is very useful the emails with this kind of notifications, but once you are in the community, you have to enter to your profile to see if you have new messages. May be it could help to have any visual alerts related to the profile picture that appears in the header. I hope I made my self clear :sweat_smile:

 

Thanks!!!

 

Hey Rocio, you have made yourself very clear, I had the same issue and I flagged it with the team who built the platform, I think the technical term would be in-web notifications, as opposed to just emails. I’ve noticed that we get a notification when we receive private messages but not when someone mentions or quotes you. 

Don’t know if you have seen this thread of mine https://community.typeform.com/community-platform-chat-36/community-tip-active-since-last-visit-87

Not the same, but it’s helpful. 

Userlevel 3
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Hi @Gabriel!

 

Thanks for sharing, it is really helpful!. I have just seen the notification on my profile picture. It really helps. 

 

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Hi @Gabriel!

 

Thanks for sharing, it is really helpful!. I have just seen the notification on my profile picture. It really helps. 

 

Im hoping they release a new feature for in-app or in-web notifications for @ mentions. I’ll keep bugging them :D

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Thanks for marking my answer as best answer. I know feel very important :stuck_out_tongue_winking_eye:

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I must confess, I was trying the tag :sweat_smile:

However, your answer was great :ok_hand_tone1:

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I must confess, I was trying the tag :sweat_smile:

However, your answer was great :ok_hand_tone1:

 

hahah, thanks for your honesty. Still feel honoured :stuck_out_tongue:

Userlevel 7
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@Gabriel 

in line with “new messages” concept in here - I got a DM from  ‘new member’ telling me they needed money to build a little house and asking for help:

how does one delete private messages like that in the forum software ?? 

 

des

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@Gabriel

in line with “new messages” concept in here - I got a DM from  ‘new member’ telling me they needed money to build a little house and asking for help:

how does one delete private messages like that in the forum software ?? 

 

des

 

Hi Des. That's not the kind of message you should be receiving here. I'd imagine there's an option to flag a DM so we can take proper action. Can you please send me a DM with the details so I can look into it? Thanks from meeting me know. 

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