Skip to main content
Answered

Address not pulling into Excel imports

  • Feb 15, 2023 2:42 PM UTC
  • 1 reply
  • 87 views

Forum|alt.badge.img

Hi there,

I am integrating a factfind with Excel with the aim to mail merge information to use on MS Word doc template letters requiring the basics of name, address, DOB, and marital status. I am using the address type question but that information is not pulling into the excel sheet.

I had previously been asking for addresses with long text question type but found that clients would only put in bits of the address or just the postcode.

 

Any assistance appreciated, or can you suggest another integration that would be better to put information onto templates?

Cat

Best answer by Liz

Hi @Cat88 Thanks for stopping by! This is a great question. The address block isn’t currently compatible with the Excel integration, which is why that data isn’t sending. You can see which integrations it is compatible with here. 

View original

1 reply

Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Tech Community Advocate
  • Answer
  • Feb 15, 2023 5:45 PM UTC

Hi @Cat88 Thanks for stopping by! This is a great question. The address block isn’t currently compatible with the Excel integration, which is why that data isn’t sending. You can see which integrations it is compatible with here.