Hello, see above. I can’t select this option to create new/update deals in hubspot.
Best answer by Liz
Hm. That’s odd. Our tech support team would be best to help you at this point, as they can log into your account and see the issue further. You can contact them via your account email here.
Hello again, @Rhenson ! The backfilling responses through the integration can only be added at the first time when the form integrated. If these options are not chosen the first time around, then they cannot be added afterwards.So in order to “backfill”, add mapping form Company or Deal, you will have to delete the integration and set it up from scratch.
Hi @saramedina To confirm, did you completely delete the integration and re-add it? If that didn’t work, our tech support team can take a closer look at this if you contact them via email here.
Hm. That’s odd. Our tech support team would be best to help you at this point, as they can log into your account and see the issue further. You can contact them via your account email here.