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Conversion is not getting tracked on Google ads

S

Hi, 

I am using typeform in my wordpress website. I was using Contact form 7 and till then everything was working fine. From the day i started using Typeform ,  My google ads has stopped recording conversion this led to my business loss. 

I have checked my tags and its running fine without any issue. Please help me to resolve the issue.

My Website : www.radianiz.com

I have used typeform in “Cost Calculator” button.

 

 

Best answer by Liz

Thanks, @Saurav ! I do see that the information is being passed to Google, so hopefully they should be able to help understand why the data isn’t appearing in Google Ads. 

 

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5 replies

Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 15024 replies
  • March 9, 2023

Hi @Saurav Thanks for reaching out! I’m not able to access your website, but are you able to see the data from Typeform sending into your form? If so, you’ll want to reach out to Google to see why that data isn’t being recorded as a conversion, as they’ll be the best help for any errors on that side. 

Life is a series of awkward moments separated by snacks.
S
  • Saurav
  • Author
  • Explorer
  • 3 replies
  • March 10, 2023

Hi My Website is www.radiantbiz.com

S
  • Saurav
  • Author
  • Explorer
  • 3 replies
  • March 10, 2023

Hi @Liz, My Website is www.radiantbiz.com. The issue is the same as many other typeform users are facing. My google ads has stopped calculating conversion (From the day i started using Typeform) and it has impacted my Google ads campaign health. Kindly help me to resolve the issue. 

S
  • Saurav
  • Author
  • Explorer
  • 3 replies
  • March 10, 2023

@Liz i have also contacted the support team via raising ticket but I haven’t received any email from them yet.

Liz
Community Team
Forum|alt.badge.img+5
  • Liz
  • Tech Community Advocate
  • 15024 replies
  • Answer
  • March 10, 2023

Thanks, @Saurav ! I do see that the information is being passed to Google, so hopefully they should be able to help understand why the data isn’t appearing in Google Ads. 

 

Life is a series of awkward moments separated by snacks.

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