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Eureka Survey responses got blocked b/c reached Typeform limit

  • 22 August 2023
  • 4 replies
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Hello, today we bought 600 more responses on Eureka Survey but a few minutes later, we got a warning message saying we reached our Typeform limit of 1k responses/mo. We upgraded our Typeform plan to 1.5k respones/mo, but so far we only got a couple more new responses coming in.

Can you please let us know if more responses should’ve come in from Eureka Survey, and fix this issue? Thank you!

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Best answer by eurekasurveys 23 August 2023, 05:14

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Userlevel 7
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Tagging @eurekasurveys to see if they can help answer this for you!

Userlevel 2
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Looks like it did get filled with 639 responses!

Looks like it did get filled with 639 responses!

Thank you for the response! We were actually expecting more though. We always had more when we purchased responses on Eureka Survey. But this time, we got less.

Userlevel 2
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It can vary from time to time, but we guarantee the amount that you purchased!

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