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Freshsales integration, not detecting freshsales multiselect field for mapping

  • Jul 12, 2022 8:12 AM UTC
  • 3 replies
  • 76 views

My typeform form has a few fields, some texts, some phone numbers and one multi select. My contacts information fields all have corresponding fields, however the integrated app is not picking up the multiselect field in freshsales for mapping to the corresponding multiple choice field in typeform.

Best answer by Liz

Hi @Arash Thanks for stopping by the community! Since the Freshsales integration was created by Freshsales, they’ll be the best support in helping figure out why the data isn’t sending. 

You can find their support contact information here. 😀

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3 replies

Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Answer
  • Jul 12, 2022 6:50 PM UTC

Hi @Arash Thanks for stopping by the community! Since the Freshsales integration was created by Freshsales, they’ll be the best support in helping figure out why the data isn’t sending. 

You can find their support contact information here. 😀


Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • Jul 20, 2022 11:36 AM UTC

Hello @Arash, how are you doing today? Were you able to get in touch with Freshsales support? If yes, what did they say? 

Wishing you a great day! 


  • Navigating the Land
  • Nov 9, 2022 12:26 AM UTC

Has anyone been able to solve the integration?