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Freshsales integration, not detecting freshsales multiselect field for mapping

A

My typeform form has a few fields, some texts, some phone numbers and one multi select. My contacts information fields all have corresponding fields, however the integrated app is not picking up the multiselect field in freshsales for mapping to the corresponding multiple choice field in typeform.

Best answer by Liz

Hi @Arash Thanks for stopping by the community! Since the Freshsales integration was created by Freshsales, they’ll be the best support in helping figure out why the data isn’t sending. 

You can find their support contact information here. 😀

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3 replies

Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 14987 replies
  • Answer
  • July 12, 2022

Hi @Arash Thanks for stopping by the community! Since the Freshsales integration was created by Freshsales, they’ll be the best support in helping figure out why the data isn’t sending. 

You can find their support contact information here. 😀

Life is a series of awkward moments separated by snacks.
john.desborough
1 person likes this
  • john.desborough
    john.desborough
Gabi Amaral
Ex–Typefomer
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  • Gabi Amaral
  • Ex–Typefomer
  • 1777 replies
  • July 20, 2022

Hello @Arash, how are you doing today? Were you able to get in touch with Freshsales support? If yes, what did they say? 

Wishing you a great day! 

Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)
F
  • felipe lerma
  • Navigating the Land
  • 1 reply
  • November 9, 2022

Has anyone been able to solve the integration?

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