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HubSpot Integration Error - Failed to get form definition


Does anyone know how to fix the error “Failed to get form definition” when trying to connect with HubSpot? FYI, the form on HubSpot IS published.

 

 

Best answer by anthem99

My HubSpot form was published, but my Typeform form was the one that actually needed to be published. So I published the Typeform form, and then connect it to HubSpot. 

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6 replies

  • Author
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  • 3 replies
  • May 29, 2024

NVM, figured it out. Please delete question. 


Liz
Community Team
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  • Tech Community Advocate
  • 14984 replies
  • June 4, 2024

Hi @anthem99 Glad to hear you were able to fix the issue! What solved it? 


  • Author
  • Explorer
  • 3 replies
  • Answer
  • June 4, 2024

My HubSpot form was published, but my Typeform form was the one that actually needed to be published. So I published the Typeform form, and then connect it to HubSpot. 


Liz
Community Team
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  • Tech Community Advocate
  • 14984 replies
  • June 4, 2024

Oh! Well that was easy. Thanks for sharing, @anthem99 ! Do you think it would be helpful to have some sort of notification/reminder about that within the typeform builder? 


  • Author
  • Explorer
  • 3 replies
  • June 4, 2024

Reading the error message again, it already states that. However, that being said, I still was confused. I think it could help to clarify which form needs to be published. Or even stating something along the lines of... “please publish your Typeform form before you can connect with HubSpot.” 


Liz
Community Team
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  • Tech Community Advocate
  • 14984 replies
  • June 5, 2024

Ok, thanks @anthem99 ! That’s helpful - I’ll pass that along!


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