Answered

Mapping using Salesforce Record ID

  • 24 October 2022
  • 4 replies
  • 202 views

Badge

I want to use the Salesforce Record ID as a hidden field in Typeform to track responses and then use that to map the responses make into SF to populate fields.  I don’t see IDs as an option to map in the TypeForm object in Salesforce.  Am I missing something? or is the Record ID not a field you can map forms to?

icon

Best answer by asmith347 1 November 2022, 16:33

View original

4 replies

Badge

Also, footnote, we’re trying to map to a custom Object… which also now that I’m looking doesn’t seem feasible. 

Userlevel 7
Badge +5

Hi @asmith347 Happy Tuesday! Sorry for missing this post. We don’t have this option available for mapping in the Salesforce integration, but if the respondent is using the same email as the one in Salesforce, it should be updating the information in their record. 

Badge

No worries. The more limited updating options for Opportunities is a bummer. We just going to do it through a monthly opportunity updating process using dataloader.io. We can update their contact info through the email, but the opportunities in general are just much more limited for updating. 

Userlevel 7
Badge +5

Oh, I see, thanks @asmith347 ! I’ll share this with the product team. 

Reply