Multichoice questions to ActiveCampaign | Community
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Multichoice questions to ActiveCampaign

L

Hello!

I’m using Typeform with Activecampaing and so far, everything has been working fine. Until I added a multichoice question… Somehow Activecampaign does not capture or show these anwsers. 😣

All other data from other type of questions is mirrored on the activecampaign contact details.

Does anyone have any advice? I haven't found any questions on this. 

Any help will be appreciated 🙏 

Thank you!

Best answer by Liz

Thanks, @Laura Vázquez ! If you’re still experiencing the issue, even after removing the integration, our technical support team can log into your form to take a look for further help! You can contact them from your account email here. 

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4 replies

Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 15028 replies
  • March 23, 2022

Hi @Laura Vázquez When you added the question, did you click the publish button so it is live? If so, can you try removing and re-adding the integration? 

Life is a series of awkward moments separated by snacks.
Gabi Amaral
1 person likes this
  • Gabi Amaral
    Gabi Amaral
Gabi Amaral
Ex–Typefomer
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  • Gabi Amaral
  • Ex–Typefomer
  • 1777 replies
  • March 31, 2022

Hello @Laura Vázquez! Hoping you're having a nice day!

I was just wondering if you had time to check the message my friend Liz has sent above? Let us know if you were able to make this integration work! 😊

Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)
L

Hello @Liz and @Gabi Amaral 

Thank you both for your reply :)

The form was indeed publised, however I tried to modify the question (then publish it again) and re-did the integration. Unfortunatly the outcome was the same :( 

I have currently paused that process, but will come back to it next week. I will keep you posted about the results.

Thank you!🙂

 

Grace
Gabi Amaral
2 people like this
  • Grace
    Grace
  • Gabi Amaral
    Gabi Amaral
Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 15028 replies
  • Answer
  • April 1, 2022

Thanks, @Laura Vázquez ! If you’re still experiencing the issue, even after removing the integration, our technical support team can log into your form to take a look for further help! You can contact them from your account email here. 

Life is a series of awkward moments separated by snacks.
john.desborough
1 person likes this
  • john.desborough
    john.desborough

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