Hi @Laura Vázquez When you added the question, did you click the publish button so it is live? If so, can you try removing and re-adding the integration? 

Hello @Laura Vázquez! Hoping you're having a nice day!

I was just wondering if you had time to check the message my friend Liz has sent above? Let us know if you were able to make this integration work! 

Hello @Liz and @Gabi Amaral 

Thank you both for your reply :)

The form was indeed publised, however I tried to modify the question (then publish it again) and re-did the integration. Unfortunatly the outcome was the same :( 

I have currently paused that process, but will come back to it next week. I will keep you posted about the results.

Thank you!

Thanks, @Laura Vázquez ! If you’re still experiencing the issue, even after removing the integration, our technical support team can log into your form to take a look for further help! You can contact them from your account email here.