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Hello,

I already have 3 typeforms that are connected to salesforce. We have created a new one in Typeform, but it does not show up on my form list in Salesforce.

How can I make it so that I see my new form?

 

Thank you for your help

Elisa

Hi @elisarichomme Is the form published


Hello @Liz 

 

Yes it is published, we have already received some responses on it


Hi @elisarichomme Thanks! Can I have you try removing/re-adding the Salesforce integration to see if that allows the form to show? 


Hi again, @elisarichomme ! Our tech team said that if you go to the settings below and click “retrieve forms,” it should then appear for you. 

Let us know if it still doesn’t show after that!


Hello,

 

Ok thank you, I never saw that back button on the admin page and didn’t think I could go back to the first steps of connection! Oupsies

 

Working now, Thank you!


Elisa


Yay, happy it's working now @elisarichomme! By the way, why don't you send your three forms to us so we can give you some feedback on them? Happy to help! 😎 


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