Answered

Redirect to Another URL depending on the Section for Right Customer Feedback

  • 29 December 2023
  • 1 reply
  • 20 views

Hi,

 

I run a small cleaning business in australia, so I need to collect reviews/feedback from customers, but I want to avoid negative reviews, so I am trying to create a page on my website that has buttons for redirection based on what customer choose. But the problem with a page with buttons is, users can anytime come back to the page and click again on other button to leave negative review, so it will backfire.

 

So, I seriously need a fullproof method to use redirection method so I can collect positive reviews on GMB and negative feedback on a form so I cam improve on those points.

 

Is there anyway I can use typeform for my feedback page? Or can create a completely different feedback page (also I don’t want Google to index my feedback page so my competitors won’t see my method).

 

Any help on this is appreciated. Solution needed ASAP.

 

Customer Feedback Sample Page I need help with: https://superiorcleaningandpest.com.au/customer-feedback/

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Best answer by Liz 29 December 2023, 16:30

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Userlevel 7
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Hi @cleioni Thanks for stopping by the community! You could definitely use Typeform to collect reviews, but we don’t necessarily have a way to prevent your respondents from leaving a negative review on Google. Instead, it might be more beneficial to set up cookie tracking on your website and redirect them to a new page if they’ve already visited the review one. This would take custom coding/development. 

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