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rudder analytics breaking embed

  • September 9, 2022
  • 2 replies
  • 91 views

Hello! 

I am working on embedding a typeform using the embed-sdk.

The typeform loads great! No CSP issues or anything like that. However, Typeform tries to load rudder-analytics over the network and fails which is causing me problems. The request is blocked with net::ERR_CERT_AUTHORITY_INVALID. 

I would like to tell the script to piss off and stop trying to load this library; I’m looking into mocking that endpoint at the browser level or something like that.

I’ve created an example/demo on a netlify implementation so you can see for yourself https://rococo-concha-25b622.netlify.app/

Best answer by mathio-tf

Hi, the analytics endpoint loads for me just fine (with adblock disabled). Have you tried in incognito (with all browser plugins disabled)? It looks like a SSL certificate error on the side of Rudder Analytics.

I’d suggest to reach out to either Typeform support or Rudder Analytics.

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Liz
Community Team
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  • Tech Community Advocate
  • 15028 replies
  • September 12, 2022

Hi @justinatroaminghunger Thanks for stopping by the community. ðŸ˜€ I’m not familiar with Rudder Analytics, but @mathio do you happen to know anything about this error? 


mathio-tf
Typeform
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  • Typeform
  • 888 replies
  • Answer
  • September 12, 2022

Hi, the analytics endpoint loads for me just fine (with adblock disabled). Have you tried in incognito (with all browser plugins disabled)? It looks like a SSL certificate error on the side of Rudder Analytics.

I’d suggest to reach out to either Typeform support or Rudder Analytics.


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