Salesforce Integration: Typeform to Case with lookup? | Community
Skip to main content

I’m aware that the current integration does not support lookup fields with Salesforce.  Is there a workaround in place where we can create a case that is associated with the correct account, given that we can store the Salesforce Account ID as a hidden field?

Hi @msachman As all of the information in the form needs to be pre-set, there wouldn’t be a workaround for this since the form can’t connect with an outside database. Though, you can pass information into the form through hidden fields like this. 

Reply


Still need help?

Don't be shy and ask the community.

Ask your question here!
Community T&Cs