Salesforce Integration: Typeform to Case with lookup? | Community
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Salesforce Integration: Typeform to Case with lookup?

  • October 5, 2022
  • 1 reply
  • 138 views
M

I’m aware that the current integration does not support lookup fields with Salesforce.  Is there a workaround in place where we can create a case that is associated with the correct account, given that we can store the Salesforce Account ID as a hidden field?

Best answer by Liz

Hi @msachman As all of the information in the form needs to be pre-set, there wouldn’t be a workaround for this since the form can’t connect with an outside database. Though, you can pass information into the form through hidden fields like this. 

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Liz
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  • Liz
  • Tech Community Advocate
  • 14987 replies
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  • October 5, 2022

Hi @msachman As all of the information in the form needs to be pre-set, there wouldn’t be a workaround for this since the form can’t connect with an outside database. Though, you can pass information into the form through hidden fields like this. 

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