Answered

Slack channels not showing when i try to integrate

  • 2 October 2023
  • 5 replies
  • 188 views
S

I’ve been successfully using the Slack integration to send forms to Slack. I needed to make an edit, but it wasn’t working so I've deleted the integration and started again. But now only a small number of my Slack channels are visible in the dropdown menu to send the Typeform responses to. 

I need help fixing this please so I can send them to the missing channels! 

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Best answer by Stephen1830 17 October 2023, 12:22

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5 replies

Liz
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Userlevel 7
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Hi @Stephen1830 Are you trying to connect to private channels or channels you’re not the owner of? 

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Grace
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Userlevel 7
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Hey @Stephen1830 how’s it going? Did you manage to get this working again? Let us know if you still need help!

If cauliflower can become pizza, you my friend can do anything
S

Hi Both, thank you for your reply.

I’m the workplace owner, so I have access to all channels. 

On closer look, it’s not showing me private channels as an option - in the past I've been able to link private channels?

Best,

Steve

S

Thank you, I've been able to Google a solution after realising it was private channels that weren’t showing in the dropdown list. This article tells you how!

 

https://www.typeform.com/help/a/send-typeform-responses-to-slack-in-real-time-360029312832/#

Grace
Rank
Userlevel 7
Badge +5

Brilliant, glad you found the solution @Stephen1830 thank you for letting us know! 

If cauliflower can become pizza, you my friend can do anything

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