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Hello everyone 😀

I'm having an issue with Google Ads conversion tracking.
Here’s a quick overview of the situation:

Visitors click on the link to my site from Google Search (thanks to Google Ads, there is no organic traffic on my site) > visitors click on a "request a quote" button on my landing page > visitors are redirected to a page on my site with an embedded Typeform > upon form submission, visitors are redirected to a thank-you page on my site that loads within the Typeform embed.

I've set up a conversion tag via GTM that activates when visitors view the thank-you page.

However, since the thank-you page loads and displays within the Typeform embed, I'm concerned that conversions might not be recorded correctly.

I'm concerned that 1. GTM may not record the conversion at all, or 2. GTM may record the conversion but attribute it to organic traffic, since the conversion does not occur directly on the website page but through the embedded Typeform.

Is there a solution to resolve this issue?

Thanks for your help! 

Hi Enzo! Are you concerned that there might be a tracking problem based on what you’re seeing in GTM? The integration is designed to work in this use case, as long as cookies are set up correctly (see the bottom of this article for some resources). Let me know if you still have issues! I’m the PM for our integrations team at Typeform, so I’m happy to help and get your feedback along the way. 

Hi @Enzo Thanks for stopping by the community! Do you first mind sharing where you have the form embedded? I’m happy to take a look there to first check that the form is embedded correctly!

 

Hi @Enzo Thanks for stopping by the community! Do you first mind sharing where you have the form embedded? I’m happy to take a look there to first check that the form is embedded correctly!

 

Hello,

Thanks for your response:) 

Typeform embedded here : https://www.oniriclean.fr/devis

@mathio do you happen to know if the utm hidden fields are setup correctly here? I can’t quite tell. 

@mathio do you happen to know if the utm hidden fields are setup correctly here? I can’t quite tell. 

 

Is that what you are talking about ? 

 

 

Hello @Enzo 

This seems to be setup correctly. Do you redirect your respondents to the thank you page when form is submitted? I’d suggest to include all UTM hidden fields in the redirect URL like this:

 

​@Enzo Were you able to get this sorted out? Let us know if you still need any help!

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