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Good morning, everyone.

I have encountered an issue with Typeform when integrating the forms into the website of the company I work for (built with Wix).

Specifically, after setting up the redirection to the chosen URL, the redirection does not work as expected upon completing the form. Instead of the full page opening, it only loads within the space allocated for the form. (I am attaching an image to make this clearer.)

Does anyone know if there is a way to solve this problem? Wix support told me they cannot do anything because it’s an issue with Typeform.

 

Hi ​@MarcoBaret Do you mind sharing the URL where the form is embedded? That’ll help me look further into this for you!


Hello. This is the URL:

https://www.soluzionigreen.it/pacchetto-ristrutturazione-blackfriday

and this is the redirecting url:

https://www.soluzionigreen.it/typ-blackfriday


Hi ​@MarcoBaret thank you! Let me check with our technical team on this. I believe this is a restriction in Wix, but I want to double check with them!


Good Morning. Any news? 


Hi ​@MarcoBaret Thanks for waiting! I’m afraid that this is a restriction with Wix, as they don’t allow our forms to redirect properly. I sadly don’t have a solution for this at the moment (besides asking Wix if there is any workaround on their end), but if I do, I’ll let you know!


Ok, thank you

 


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