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Hi Team,
Our webhook was working fine till 2nd of October but after that we are getting blank response through the Webhook URL for all videoAsk pages.
Please look into this as a priority and let us know your feedback on the same.
Thanks
Best answer by Grace
View original
+6
here’s the link on how to contact the support team
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Our webhook was working fine till 2nd of October but after that we are getting blank response through the Webhook URL for all VideoAsk pages.
We have not got any response till now. Can anyone look into this as a priority?
Thanks
+2
Our webhook was working fine till 2nd of October but after that we are getting blank response through the Webhook URL for all VideoAsk pages.
We have not got any response till now. Can you please look into this as a priority?
Thanks
+5
Hi
+2
Yes we contacted the support team, and we have not got any response yet.
We would request you to please look into the matter.
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Hey
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No till now we have not received any message.
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Hey
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Sorry, but we have not got any mail. Can you kindly confirm the mail where they have sent?
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Hi
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Okay. Please DM so that we can check it.
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The mail will come from Videoask right?
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Hi
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Unfortunately, we still did not receive anything from you on our email
Please reply and let us know the email subject or the email address from which you are replying so that we can search in our inbox.
Thank you,
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Hi Dan, an email has been sent subject VideoAsk Webhooks
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Yes, we have received but there is no such proper solution regarding the issue that we mentioned earlier that “Our webhook was working fine till 2nd of October but after that we are getting blank response through the Webhook URL for all VideoAsk pages.”
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Yeah we have got the video link in our email and they have mentioned in the video that they do not have our account access so that they can check from their end.
So, we have created and shared a video by showing the details regarding the issues we are facing. Since there is no option to share the email/username through the video which we made, we are sharing the email/username over here :
Account username: business.dvb@gmail.com
Kindly check the video and revert us back if you need anything else from our end so that the issue can be solved as early as possible.
Below is the screenshot after we created and shared our video to the community forum.
+5
Hey
Hope it’s all back up and running now 😊
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