50 responses bur free plan. How to get all the responses? | Community
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50 responses bur free plan. How to get all the responses?

  • February 24, 2023
  • 6 replies
  • 142 views

  • Explorer
  • 3 replies

Hi, I ve used a free plan for a survey but limitation was under 10 responses and there were more than 50. Is it possible get all the answers if a pay for a plan despite it was done with the free plan? Thank you 

Best answer by Liz

Hi @Txes Yes! Once you upgrade your account, you’ll be able to see all of the responses that were collected. 

Let us know if you have any other questions. 😀

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6 replies

Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • Answer
  • February 24, 2023

Hi @Txes Yes! Once you upgrade your account, you’ll be able to see all of the responses that were collected. 

Let us know if you have any other questions. 😀


  • Author
  • Explorer
  • 3 replies
  • February 25, 2023

Hi @Liz

Thank you 🙂


  • Author
  • Explorer
  • 3 replies
  • February 27, 2023

Hi again,

I’ve just updated to a Basic plan, but I can only access to 9 responses from my last survey (and it has more than 20). How can I access to all the responses?

Thank you


Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • February 27, 2023

Hm, can you share a screenshot of what you’re seeing, @Txes ?


  • Author
  • Explorer
  • 3 replies
  • February 27, 2023

Yes

 


Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • March 1, 2023

Hi @Txes If you click the “Responses” tab, you’ll be able to see each response. 

If you want to view the data, you’ll need to upgrade to one of the plans listed in the screenshot. 


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