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Answered

50 responses bur free plan. How to get all the responses?

  • Feb 24, 2023 7:59 PM UTC
  • 6 replies
  • 258 views

Hi, I ve used a free plan for a survey but limitation was under 10 responses and there were more than 50. Is it possible get all the answers if a pay for a plan despite it was done with the free plan? Thank you 

Best answer by Liz

Hi @Txes Yes! Once you upgrade your account, you’ll be able to see all of the responses that were collected. 

Let us know if you have any other questions. 😀

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6 replies

Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Answer
  • Feb 24, 2023 10:26 PM UTC

Hi @Txes Yes! Once you upgrade your account, you’ll be able to see all of the responses that were collected. 

Let us know if you have any other questions. 😀


  • Author
  • Explorer
  • Feb 25, 2023 6:09 AM UTC

Hi @Liz

Thank you 🙂


  • Author
  • Explorer
  • Feb 27, 2023 9:05 AM UTC

Hi again,

I’ve just updated to a Basic plan, but I can only access to 9 responses from my last survey (and it has more than 20). How can I access to all the responses?

Thank you


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Feb 27, 2023 3:07 PM UTC

Hm, can you share a screenshot of what you’re seeing, @Txes ?


  • Author
  • Explorer
  • Feb 27, 2023 4:16 PM UTC

Yes

 


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Mar 1, 2023 5:21 PM UTC

Hi @Txes If you click the “Responses” tab, you’ll be able to see each response. 

If you want to view the data, you’ll need to upgrade to one of the plans listed in the screenshot.